Your privacy and your data

How your data is used, and how to request a copy or ask us to delete it.

How your data is used

We collect and use your information to run the loyalty program - tracking your points, sending you rewards, and personalizing offers based on where you shop. We also use it to improve the service, prevent fraud, and meet our legal obligations under Canadian privacy law.

Your data is never sold to third parties for marketing purposes. We share information only with the businesses you shop at (so they can give you points) and with service providers who help us run the platform securely.

Your privacy rights

You have the right to know what data we hold, request a copy, correct inaccuracies, or ask us to delete your account entirely. You can also object to certain uses of your data or ask us to restrict processing in specific situations. These rights are protected under Canadian privacy laws, and we honour every request as quickly as possible.

Request a copy or deletion

To request a copy of your data, go to the Privacy section in your profile and tap Download My Data. You will receive a file with your transaction history, profile details, and any other information we hold about you. If you want to delete your account, tap Delete My Account in the same section. Deletion is permanent and removes your points, rewards, and history - so make sure you have redeemed everything you want first.

What we protect

Your name, email, phone number, and birthday

Your transaction history and points balance

Payment details (stored securely, never shared)

Any documents you upload for identity verification

Location data, if you have opted in for location-based offers

Frequently asked questions

Related articles