Help for customers

Everything you need to earn points, redeem rewards and get the most out of your Sopoints wallet.

Getting started

Create your account, add the app and start earning on your first visit.

How you earn points, how to redeem them, and how their value works.

Your balance, transaction history and digital loyalty card.

Climb tiers as you earn and unlock better perks.

Earn badges and bonus points for reaching milestones.

Invite friends and earn bonus points when they join.

Tap your phone to earn points in a second.

Pay and earn in one step by scanning a code.

Join a queue or book a table from your phone.

When and why we may ask you to verify your identity.

Manage your profile, notifications and personal data.