How can we help?
Search our guides, or browse by topic below. Whether you are earning rewards as a customer or running a loyalty program for your business, the answers are here.
For customers
Getting started
Create your account, add the app and start earning on your first visit.
Points and rewards
How you earn points, how to redeem them, and how their value works.
Wallet and app
Your balance, transaction history and digital loyalty card.
Loyalty tiers
Climb tiers as you earn and unlock better perks.
Achievements
Earn badges and bonus points for reaching milestones.
Referrals
Invite friends and earn bonus points when they join.
NFC tap to earn
Tap your phone to earn points in a second.
Scan and Pay
Pay and earn in one step by scanning a code.
Waitlist and reservations
Join a queue or book a table from your phone.
Identity verification
When and why we may ask you to verify your identity.
Account and privacy
Manage your profile, notifications and personal data.
For businesses
Getting started (merchants)
Set up your loyalty program and go live the same day.
Rewarding customers
Award points and redeem rewards at the counter.
Campaigns and offers
Bring customers back with targeted offers and promotions.
Billing and plans
Understand plans, what is included, and manage billing.
Staff and locations
Add team members and manage multiple locations.
Waitlist for merchants
Manage queues, reservations and tables.
Scan and Pay for merchants
Let customers pay and earn by scanning a code.